I have been working with Nicki on her management course. I have learnt so much and always enjoy understanding more about being a manager / leader. When you have a lot of experience, its easy to think that you know, all there is to know. Not with Nicki, she has a great way of engaging with you and getting you to see things from a new perspective.

I have also had some 1:1’s with Nicki and she has been a great support in helping me understand some difficult working relationships I have been experiencing. I feel lucky to be working with Nicki.

Catherine Austin, Operations Manager for the National Museum of the Royal Navy

I find the 1:1 sessions are a really useful refresher of of the initial training and allows me to discuss how best to implement what we have been taught in our everyday working life. It also provides a valuable opportunity to talk through scenarios and problems to see if I have dealt with any issues in the correct manner. Nicki’s support when we went through a restructure was invaluable, helping me support my team with the difference stages of the change curve.

Karen Lavill, Team Leader Paraplanner, Argentis

The training is great but the 1:1 sessions really show you how to apply the theory to your own work and teams in an easy step by step process. Its really made a difference to my management and my team.

Eileen Clegg, Interpretation and Engagement Manager, The National Museum of the Royal Navy

The course has saved me time and made my world a happier place. Existing managers within the team who had previously been unhappy and at time uncooperative have shown a change in pace and the ability and confidence to take initiative and make decisions effectively. This has resulted in my department delivering better solutions, quicker and contributing much more to the business than ever before. Where we had perhaps previously been seen as a necessary evil we are now seen as a good team to be part of and a professional and respected group whose input and opinion is regularly sought after.

I have learned a lot about where I am currently, where I’ve come from and where I’d like to be as a people manager. It has been a truly enlightening snapshot of what my management style is – with a couple of surprises on what I thought my approach is compared with how I measure up in reality.

Nicola Brothteron, Visitor Experience Manager at the National Museum of the Royal Navy

Thank you so much for doing that session, I’m literally sat here in tears right now having had the loveliest responses from some of the team (unprompted) on how they feel well supported, committed and a valued part of a team and I owe a lot of that to the training I did with you as it totally turned my thinking around on my own approach to work (and life!) and what good management looks like.